Terms of Service

Welcome to CLARE ("Company", "we", "our" or "us"). By accessing or using our website www.clare.skin ("Website"), you agree to be bound by these Terms of Service.

These Terms form a legally binding agreement between you and CLARE with respect to your use of the Website and the purchase of our products. If you do not agree to these Terms, you must discontinue using the Website immediately.

CLARE is an online skincare brand based in Mohali, Punjab, India, offering high-quality skincare and cosmetic products.

These Terms apply to your use of the Website, your purchases and your interactions with any services offered by CLARE.

To access or use the Website and purchase our products, you must be at least 18 years old.

If you are under 18, you may use the Website only under the supervision and consent of a parent or legal guardian. By using the Website, you confirm that you meet this eligibility requirement.

We strive to provide accurate, clear, and updated information regarding our products, including their descriptions, ingredients, and images.

However, product colors may appear slightly different due to individual screen displays or lighting. Product performance and results may also vary from one individual to another.

When placing an order on CLARE, you confirm that the information provided is accurate and complete. All orders are subject to acceptance and product availability.

Product prices are subject to change at any time without notice. We offer secure payment options including UPI, debit cards, credit cards, net banking, and digital wallets through trusted and compliant payment gateway providers.

After an order is placed, we aim to process and dispatch it within one to three business days. Delivery timelines depend on your location and the operational efficiency of our courier partners.

While we strive to ensure timely deliveries, delays may occur due to uncontrollable factors such as weather conditions, holidays, courier issues or logistical disruptions.

CLARE will not be held liable for delays caused by third-party service providers or unforeseen circumstances.

Our Return, Refund and Cancellation Policy, available separately on our Website, outlines the conditions and procedures for requesting returns, refunds or order cancellations.

Customers are encouraged to review this policy thoroughly, as it governs all return and refund-related matters.

You agree to use the Website responsibly and lawfully. You must not engage in any activities that:

• Disrupt the Website or harm its functionality
• Introduce malicious software
• Attempt unauthorized access
• Misuse the information or services provided

Any such behavior may result in restricted access and could lead to legal action.

All content on the Website, including text, images, graphics, logos, product designs, layouts and code, is the property of CLARE and is protected under applicable copyright and trademark laws in India.

You may not copy, reproduce, distribute or use any content from the Website without prior written permission from CLARE.

Our Website may include links to third-party websites or services such as payment gateways, courier platforms, social media platforms or analytics tools.

CLARE is not responsible for the content, privacy practices or policies of these external sites. Accessing third-party websites is solely at your own risk and we recommend reviewing their respective terms and privacy policies.

CLARE's skincare products are cosmetic in nature and are not intended to diagnose, treat, cure or prevent any medical condition.

Customers are advised to read product labels and ingredient lists carefully, conduct a patch test before use and discontinue use if irritation occurs.

To the maximum extent permitted by Indian law, CLARE shall not be liable for any indirect, incidental, consequential, special or punitive damages arising from:

• Your use of the Website
• Delays in delivery
• Product reactions
• Website disruptions
• Any inaccuracies in content

Your use of the Website is entirely at your own risk.

You agree to indemnify and hold CLARE harmless from any claims, damages, losses, liabilities or expenses arising out of:

• Your use of the Website
• Your violation of these Terms
• Your infringement of any third-party rights

CLARE reserves the right to update or modify these Terms of Service at any time without prior notice.

All updates will be posted on this page along with the revised effective date. Continued use of the Website after changes are made constitutes your acceptance of the new Terms.

These Terms of Service are governed by the laws of India.

Any disputes arising out of your use of the Website or purchase of products shall fall under the exclusive jurisdiction of the courts located in Mohali, Punjab.