CLARE
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Legal

Privacy Policy

Effective: 01/12/2025

1. Who We Are

CLARE is an online skincare brand based in Mohali, Punjab, India, specializing in high-quality skin care products.

For any questions about this Privacy Policy, contact us at:

  • Email: office@clare.skin
  • Phone: +91 79737 73242
  • Address: #720, Imperial Tower, CP67 Mall, Airport Road, Sector 67, SAS Nagar, Mohali, Punjab - 160062

2. Information We Collect

We collect the following types of information:

A. Personal Information

When you register, place an order or contact us, we may collect:

  • Full name
  • Email address
  • Phone number
  • Billing & shipping address
  • Date of birth (optional)
  • Login details (username/password)
  • Any information voluntarily provided by you

B. Payment Information

For payments, we may collect:

  • UPI ID
  • Card details (processed securely via payment gateway)
  • Wallet information

Note: We do not store your payment/card details. They are processed securely by RBI-compliant payment gateways.

C. Automatically Collected Information

When you visit our website, we automatically collect:

  • IP address
  • Browser type
  • Device type
  • Pages visited
  • Cookies and tracking data

3. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Manage your account
  • Communicate order updates/offers
  • Improve website performance & user experience
  • Provide customer support
  • Prevent fraud and enhance security
  • Comply with legal obligations

4. Sharing Your Information

We do not sell or rent your personal information.

We may share information with:

A. Service Providers

For operations like:

  • Delivery partners
  • Payment gateways
  • Marketing tools
  • Email/SMS service providers
  • Website hosting providers

B. Legal Compliance

We may share information if required:

  • By law enforcement
  • Court orders
  • To protect our rights, users or property

5. Cookies & Tracking Technologies

We use cookies to:

  • Remember your preferences
  • Improve website speed
  • Analyze traffic and user behaviour
  • Provide personalized product recommendations

You may disable cookies through your browser settings.

6. Data Security

We use industry-standard security measures to protect your data:

  • SSL encryption
  • Secure servers
  • Limited access control
  • Regular monitoring and audits

However, no online transmission is 100% secure and we cannot guarantee absolute security.

7. Your Rights (Under Indian Law)

You have the right to:

  • Access your data
  • Correct or update your data
  • Request deletion of your data
  • Withdraw consent
  • Opt-out of marketing communications

To exercise these rights, email us at office@clare.skin.

8. Children's Privacy

Our website is not intended for individuals under 13.

We do not knowingly collect data from children.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for:

  • Their privacy practices
  • Content
  • Security policies

Always read their privacy policy before sharing your data.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated "Effective Date".

11. Contact Us

For questions, concerns or complaints about this Privacy Policy, please contact:

Clareskin

#720, Imperial Tower, CP67 Mall, Airport Road, Sector 67, SAS Nagar, Mohali, Punjab - 160062

Email: office@clare.skin

Phone: +91 79737 73242

Website: www.clare.skin